Does your Firm lack the budget for an internal product support team? Single Point of Contact offers White Label Help Desk Services for companies that want expertise, flexibility and scalability, but not the huge budget to staff a tech support team.
WARSITECH of Contact serves as a seamless extension to your IT support business. Our US based professional Help Desk team provides 24/7 remote assistance and repair for computers, mobile and tablets.
Our solution allows IT businesses to expand their support by providing 24-7 phone, chat and bi-directional ticket support for your customers. As an extension of your firm, we provide live support for your clients, on your behalf. Let us take care of the Level 1 support so you can focus on bigger issues and stay focused on business initiatives.
Single Point of Contact’s objective in every interaction is to help solidify customer trust and strengthen your relationships. This will have a lasting impression that will echo your company’s branding and messaging in customer service.
WARSITECH of Contact’s team of experts supports your product by providing a transparent extension to your internal technical team. We can set up a dedicated, local number for your firm, connect to your chat engine and handle your inbound customer communications under your company brand.
Our trained professionals will not only identify themselves as part of your organization, they will impart a positive and lasting impression that will echo your company’s branding and messaging in customer care.
“ WARSITECH privacy tool is a one-stop-shop for most privacy and identity security needs. The privacy tool will wipe out all tracks and records of one's online activity, browsing history, file usage and chat records. The privacy tool allows the cleaning of either all or specific information upon choice, and also enables dummy information embedding within the history files. PC Privacy Shield has been featured and recommended numerous times as one of the best Identity Theft Prevention tools available today!”
Companies can use White label services to offer their customers a service without having to invest in creating the infrastructure of a call center. In this way, companies can avoid the cost of hiring people to manage a help desk. If they have their own infrastructure, they can use the white label provider for overflow, thus White Label support helps you so that customers don’t wait too long to have an answer to their questions. With white label service, companies can focus on their business initiatives, the sale of their products, gaining market share and all that truly matters to their company goals. By outsourcing their tech support to IT professionals, firms will experience a boost in customer satisfaction.
