Spend Less Time Coordinating & More Time Closing
“WARSITECH'S CRM customer view integrates every step of the customer journey, from pre-sales and marketing activities through to final close. Use the flexibility of an open source CRM software to easily access previous conversations, discover purchase trends, anticipate customer needs, and learn new ways to convert leads into happy customers.”
Ease of Use and Support
CRM software must be intuitive or you'll never want to use it. Make a note of how many clicks it takes to conduct a basic task and how easy or difficult it is to find the features you need. Beyond being easy to use, CRM software should be able to manage user error. For example, if you try to conduct a task on the wrong screen or input the wrong data, then the best software will identify your error and suggest the right way to do it. On the other hand, poorly designed software will either let you make the error unchecked or will throw up an unhelpful error message.
One way to figure out if CRM software is really easy to use is by training others on how to use it. If you get stuck while training someone else, then that's worth noting. Think about the time it will take to get your team up to speed and whether or not it's worth that investment.
Leads and Opportunities Management
Capturing and nurturing prospects through your sales process, converting them into leads, and closing opportunities are some of the most important activities for productive sales and marketing teams. Leads and opportunities management tools in our CRM help gather detailed information across all stages of the sales funnel so you can forecast pipelines and ensure sales and marketing goals are on track.
Sales and Marketing Performance Dashboards
Our CRM dashboards drive strategic actions by giving you comprehensive insight into business performance and KPIs. Sales CRM and marketing CRM features include configurable dashboards that can track performance in segmented campaigns, email marketing conversions, and opportunity close rates, to name a few.
Reporting and Analytics
WARSITECH'S CRM comes out of the box with more CRM features than anyone else, including a powerful reporting engine that helps you gain unparalleled insights into your business. Easily generate reports that track everything from website revenues, sales force pipelines, conversion rates, and more.
Workflows and Productivity Tools for Every Business
Build multiple workflows in order to optimize organizational best practices and manage specific sales processes, marketing activities, and more. In addition, email and Google Hangout integrations let you automatically upload and track emails, contacts, and calendar events, as well as easily communicate with customers and prospects. All this helps you improve productivity and focus on growing your business.