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Consultancy & support

WARSITECH promises to provide proper and complete Consultancy and Support services during or after completion of Client Services. Technical and Professional services team keeps in touch with client to keenly resolve any issues in deliverables.

Our team of IT consultants can work with you to find the most appropriate solutions to ensure your business goes from strength to strength.

WARSITECH play a major part in the success of the majority of IT businesses, from the one-man home office to global enterprise. Getting the right IT infrastructure and strategy requires expertise, which some organizations may lack, or perhaps you would benefit from an experienced partner working with you – as an extension to your internal team.

WARSITECH can offer a complete range of consultancy, delivery and support services, giving you the option to request a specific IT skill or, more commonly, take a fully integrated end-to-end IT solution. We can help you in defining IT strategy, choosing appropriate technologies, procurement, custom configuration, project management and installation. Once implemented, WARSITECH then provides a range of IT support services to ensure long-term cost-effective performance.

Cost effective

Although our team will be constantly looking for new solutions for your business, you only pay for our time when you want and need it.

Projects & strategy

Whether you need a hand with your IT strategy in general or have a specific project, our team are here to help.

Experienced

Our team of consultants has worked in the industry for many years.

Development

If you require custom development, we can provide this service.

“Do you have IT problems which are affecting your business and never seem to get fixed?”

— From flexible pay-as-you-go services to affordable fixed-price contracts, we can provide your IT support.

IT Support Contract

Why not let Solutios take the pressure off you and your staff with an IT Support Contract? We can be your complete IT help desk or just provide some extra support for your IT manager – our expert team can build a service that suits your exact needs and budget.

All of our customers have access to our 24/7 help desk and through our innovate Remote Support Plus system, we can fix your problems no matter where you are in the world and who’s computer you are using. If you need an engineer on-site at your office, that’s fine, but over 99% of all service calls are resolved remotely within minutes.

Our IT Support Contract gives you peace of mind knowing that technical help is never far away. We understand the importance of a reliable system and know that downtime costs money. Technology is great when it works – When it doesn’t, we’re here to help!

24 X 7 Help Desk

Using our online help desk, you can create support requests at any time, day or night. Although our staff only work office hours, often we will fix your problems outside of these times.

Flexible

From pay-as-you-go support to an all-inclusive contract, we can provide a solution which suits you.

Remote Control

Our innovative Remote Support Plus system allows us to remote control, diagnose and resolve 99% of all faults without needing a site visit.

Remote Control

Our innovative Remote Support Plus system allows us to remote control, diagnose and resolve 99% of all faults without needing a site visit.

On site Engineer

If you need an engineer on-site, that’s not a problem. Our engineers will come in a suit, shirt and tie so they look like a member of your staff, not a hippie.

Weekly Report

You can log on and check the status of your support tickets 24×7, but for extra piece of mind, we can even provide a weekly report detailing all of the tickets that you and your staff have sent in to us and the status of each of them.

Monitoring

Through our innovating Monitoring solutions, we are able to predict faults before they occur and resolve them before you even notice.

Proactive Support

Our staff work tirelessly to ensure that your systems are kept up to date with all of the latest updates, to keep your business safe.

With years of experience and successful track record of accomplishing numerous IT support projects, our team members gained expertise and knowledge in the following IT areas:

  • IT infrastructure management services
  • IT project management services
  • Network management services
  • Server management services
  • Exchange server management
  • Server virtualization services
  • Remote desktop services
  • Data encryption services
  • End-user support services
  • Cloud-based services
  • Technical disaster recovery services
  • Data backup services
  • Event log management services
  • IT training
  • 24 x 7 help desk services